Effective Date: January 1, 2025
Last Updated: January 1, 2025
Mocha's MindLab Inc. ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services (collectively, the "Service").
We may collect personally identifiable information, such as:
Our app may collect health-related information, including but not limited to:
We automatically collect certain technical information, including:
We use the collected information to:
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
We may share non-health information with trusted third-party service providers who assist us in operating our app, conducting our business, or serving our users, provided they agree to maintain confidentiality.
We may disclose your information when required by law, such as to comply with a subpoena or similar legal process, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction, subject to the same privacy protections.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
You have the right to:
Upon request, we will provide your personal information in a commonly used, machine-readable format.
You may delete your account at any time through the app settings. Upon deletion, we will remove your personal information from our systems, except as required for legal compliance.
Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
If you are located outside of Canada, please note that your information may be transferred to and processed in countries that may have different privacy laws than your jurisdiction.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
Your continued use of the Service after such modifications constitutes acceptance of the updated Privacy Policy.
Vancouver, British Columbia, Canada
Email: safety@mochasmindlab.com
24/7 Safety Hotline: [Emergency Phone Number]
For immediate safety concerns involving minors, contact local emergency services.
Email: privacy@mochasmindlab.com
Address: 244-1231 Pacific Blvd, Vancouver, BC V6Z 2E2
Phone: 236-885-9577
For privacy complaints: www.priv.gc.ca
By using our Service, you consent to the collection and use of your information as described in this Privacy Policy.